Terms

Terms & Conditions of Sale for invokeart.co.uk / INVOKE ART Ltd.

1. Introduction & Scope

1.1 These Terms & Conditions (the “Terms”) govern the contract between INVOKE ART Ltd. (company registration number 16713427), with registered office at Address Castle House, Castle Street, Guildford, Surrey, England, GU1 3UW, trading through the website invokeart.co.uk, (hereafter the “Seller” or “we/us/our”) and the person placing an order (the “Customer” or “you/your”).
1.2 By placing an order through invokeart.co.uk, you agree to be bound by these Terms.
1.3 These Terms apply to online sales of goods to consumers and non-consumers. Where the law provides additional protections for consumers (as defined by applicable law), those protections shall prevail.
1.4 All retailers, services, warranties or statements given by third parties, or on third-party websites, are excluded unless expressly accepted in writing by Seller.

2. Seller Information & Legal Compliance

2.1 Seller: INVOKE ART Ltd.
2.2 Registered office and address: [Full address in Sofia, Bulgaria]
2.3 Contact: Email: info@invokeart.co.uk | Phone: +44 7789 742061
2.4 VAT / tax registration and other legal identifiers will be displayed on invoices.
2.5 We comply with applicable e-commerce, distance selling, consumer protection and data protection laws in the UK and EU/Bulgaria as relevant. In particular, we observe the Consumer Contracts Regulations 2013 (UK) and related rules on cancellation, information provision, and contract formation. Sprintlaw UK+2Burges Salmon+2

3. Product Information & Availability

3.1 We endeavour to describe products accurately on the website. However, we do not warrant that all descriptions, images, specifications are entirely error-free or current.
3.2 All goods are subject to availability. In the event a product you order is unavailable, we will inform you and refund you as soon as possible.
3.3 Prices shown online include any taxes or duties which are applicable at the time of ordering (unless otherwise indicated). Delivery charges are shown separately before you confirm order.

4. How to Order & Contract Formation

4.1 To place an order, you navigate our website, add goods to your shopping basket, enter personal and delivery details, choose payment method, and confirm the order.
4.2 At the point of confirming the order, you are making an offer to buy under these Terms.
4.3 We may accept your offer by sending an email confirming dispatch of the goods (the “Dispatch Confirmation”). The contract is formed at that point.
4.4 We reserve the right to refuse or cancel orders for any reason, including inability to supply, errors in pricing, or suspected fraud.

5. Payment

5.1 Payment must be made at or before dispatch, in the currency shown.
5.2 Accepted payment methods (e.g. credit card, debit card, PayPal, bank transfer, etc.) will be listed at checkout.
5.3 In certain cases (e.g. large orders) we may require payment by bank transfer only.
5.4 You warrant that the payment method used is yours or that you have authority to use it.

6. Delivery

6.1 We deliver goods to the address you specify, subject to any stated delivery times.
6.2 If no delivery time is specified, delivery will take place within 30 calendar days of contract formation.
6.3 Risk passes to you on delivery. You should inspect goods on receipt.
6.4 Delay or non-delivery: If we cannot deliver within a reasonable period, you may cancel and receive a refund.
6.5 If goods are damaged on delivery, you should notify us immediately.

7. Right of Cancellation & Returns (Consumers)

7.1 If you are a consumer (as defined under UK law), you have the right to cancel the contract within 14 days from the date you (or a third party other than the carrier) takes possession of goods. Sprintlaw UK
7.2 To exercise cancellation, you must inform us (e.g. in writing or via our online form) before the 14-day period expires.
7.3 We will refund all payments received, including standard delivery costs, within 14 days of receiving your cancellation notice. We may withhold refund until goods are returned.
7.4 You bear the cost of returning the goods, except if we failed to deliver correctly.
7.5 Exceptions: Right to cancel may not apply to custom goods, perishable items, sealed products opened for hygiene reasons, or digital goods once downloaded.

8. Faulty Goods & Warranty

8.1 If goods are faulty or not as described, you have legal rights under the Sale of Goods Act (or applicable local equivalent).
8.2 You should notify us and return goods for repair, replacement or refund, at our option.
8.3 These rights are in addition to any express warranty we may offer.

9. Limitation of Liability & Disclaimers

9.1 To the fullest extent permitted by law, our liability to you for any loss or damage arising under or in connection with your order is limited to the price paid for the goods.
9.2 We exclude liability for indirect or consequential loss, loss of profit, loss of business, or loss of data.
9.3 Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, fraud, or other liability that cannot be excluded by law.
9.4 Any disclaimers or exclusions must be reasonable under the Unfair Contract Terms Act 1977 or equivalent local law. Wikipedia

10. Intellectual Property

10.1 All content on invoke.bg (text, graphics, logos, images) is owned or licensed by us.
10.2 You may use the content for personal, non-commercial purposes only.
10.3 You may not reproduce, distribute, or create derivative works without our prior written permission.

11. Data Protection & Privacy

11.1 We process your personal data in accordance with our Privacy Policy, which is incorporated into these Terms.
11.2 By placing an order you consent to that processing.
11.3 We may send you marketing communications, subject to your right to opt out.
11.4 We comply with applicable data protection laws (e.g. GDPR, UK Data Protection Act).

12. Changes to Terms

12.1 We may update these Terms from time to time. The latest version will be displayed on our site.
12.2 Significant changes will be notified to you (e.g. by email) and may require your consent.

13. Governing Law & Jurisdiction

13.1 These Terms shall be governed by and construed in accordance with the laws of England & Wales (or Scotland / Northern Ireland, depending on your location).
13.2 Any disputes arising shall be subject to the non-exclusive jurisdiction of the courts of England & Wales (or your local jurisdiction, where required by consumer law).

14. Miscellaneous

14.1 If any provision of these Terms is found to be invalid or unenforceable, the remainder shall remain in full force.
14.2 These Terms, together with the Privacy Policy and any documents referenced herein, constitute the entire agreement between us.
14.3 No third party has any right to enforce these Terms except as expressly stated.
14.4 Any waiver by us of a breach must be in writing.

15.Consent Declaration for the Processing of Personal Data